Warranty
UNI-SOLAR® Photovoltaic Products Limited Warranty
PV laminates which upon inspection by United Solar Ovonic or its appointed agent exhibit a power output of less than 80% of the Rated Power (@STC) specified at the time of sale, as measured at the Quick Connect or Junction Box output terminals, due to the defects in materials or workmanship of the PV Laminate bonded to certified steel1 will, at the option of United Solar Ovonic be repaired or replaced, or, United Solar Ovonic will refund an amount equal to lost power times the amount paid for the module per watt of Rated Power. Lost power is the difference between the exhibited power and 80% of the Rated Power of the PV Laminates, both at Standard Test Conditions. The warranty does not apply to any PV laminates that have been applied to non-certified steel, and/or without strict adherence to installation procedures outlines in the current version of UNITED-SOLAR “Field Applied PV Laminates Installation Guide for Steel Roof Systems.” The term of this warranty is twenty (20) years.
General (applies to all products listed on this document)
All warranty periods begin from the date of sale to the original purchaser. This warranty does not apply to any PV Laminates of Modules which, in the judgment of United Solar Ovonic, have been subject to misuse, neglect, or accident or which have been damaged through abuse, alteration, improper installation, or application, or negligence in use, storage, transportation or handling, or repaired by anyone other than United Solar Ovonic. The warranty does not cover any transportation costs for return of Modules or for reshipment of any repaired Module, or costs associated with installation, removal or reinstallation of Modules.
United Solar Ovonic shall have no responsibility for damage to person or property or other loss or injury resulting from defect in laminate or from improper use or installation. Under no circumstances will United Solar Ovonic be liable for any incidental or consequential damage. Any warranties implied by law, including those or merchantability and fitness for a particular purpose are hereby expressly disclaimed. This warranty is in lieu of all other warranties, expressed or implied. The purchaser’s exclusive remedy shall be only stated herein.
United Solar Ovonic will not accept the return of any PV Roofing Laminate or Framed Modules unless United Solar Ovonic has given prior written authorization in the form of an issued Return Material Authorization (RMA).
To obtain a RMA # please contact:
Customer Service Warranty Claims
United Solar Ovonic
(248)475-0100 Phone
(248) 362-0510 Fax
Notes: 1. Certified Steel: Stainless Steel or Zinc-Aluminum galvanized steel pan (Galvalume® AZ50, AZ55, AZ60) or Zincalume® AZ150) coated with Kynar ® 500 or Hylar® 5000® PDVF coating.